The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I am happy to do custom and personalized orders. Please reach out and lets set up a meeting to figure out what you exactly what you want.
Sizing details are normally in the listing and are approximate as everything is handmade and may vary.
Each order will receive a care card on how to care for each item.
I am available to gift wrap packages how ever I try to package everything nicely to that it is giftable as is because each order is like a gift.
Whole Batches can be ordered on select items. Please reach out for anything specific.
I can not except returns on any bath products, however any crochet items can be returned within 30 days.